On average orders take 1-2 weeks to arrive. To stay up to date on where your package is, use the tracking number we give you when we ship out your order.
Yes, if for any reason within 45 days of purchasing you are not satisfied you can get your money back.
Installing it is a very straightforward process. Simply unscrew your current shower head and replace it with the new one! Youtube has a bunch of great tutorials if you still need help with it.